1. Introduction and commitment
At 72ft, your privacy and the security of your personal information are our highest priority. This privacy policy describes how we collect, use, process, and protect your personal data when you use the 72ft website, mobile application, or any associated services. We comply with international data protection laws and regulations including GDPR and other relevant data privacy laws.
72ft, as a responsible gaming operator, understands that the information you share with us is highly sensitive and confidential. We value your trust and ensure that your data is handled with the utmost care and security. This policy transparently explains what types of information are collected, why it is necessary, how it is used, and what rights you have regarding your data. By using the 72ft platform, you acknowledge that you have read and accepted this privacy policy.
Our commitment
72ft is committed to collecting only necessary data, using it only for legitimate purposes, never selling it to third parties without your permission, and always protecting your information with the highest security standards. If you have any questions about this policy, please don't hesitate to contact our Data Protection team.
2. What types of information we collect
72ft collects various types of personal and non-personal information to provide, improve and meet our legal obligations for our services. The information we collect can be categorized into the following categories.
2.1 Registration and Identity Information
When you create an account on 72ft, we collect the following information which is required to meet legal and regulatory requirements and to keep your account secure.
Personal details
- Full name
- Date of birth
- Gender
- Nationality
Contact Information
- Email address
- Mobile number
- Home address
- Postal code
Verification documents
- National identity card
- Passport
- Driving license
- Proof of address
Financial information
- Bank account details
- Mobile wallet number
- Transaction history
- Payment method
2.2 Automatically collected information
When you use 72ft, we automatically collect certain technical and usage information to improve your experience and prevent fraud.
- Device information: IP address, browser type & version, operating system, device identifier, and screen resolution.
- Location data: Approximate geographic location derived from your IP address and GPS data if you grant permission.
- Usage data: Page views, clicks, games played, bet placements, session duration, and navigation patterns.
- Cookies and tracking: Information collected using cookies, pixels, web beacons, and similar technologies.
2.3 Communication and Support Data
When you contact 72ft customer support or communicate with us in any way, we keep records of those communications which may include emails, chat logs, phone call recordings, and any feedback or complaints you provide.
3. How we use your information
72ft uses your personal data for various legitimate purposes that are necessary to provide, improve our services and fulfill legal obligations. We only use your data for the purpose for which it was collected or for which you have given consent.
3.1 Service Provision and Account Management
- Creating, managing, and maintaining your 72ft account
- Verifying your identity and confirming age as part of the Know Your Customer process
- Providing gaming and betting services and processing bets
- Processing deposit and withdrawal transactions
- Providing bonuses, rewards, and promotions
- Keeping records of your transactions and gaming history
3.2 Security and fraud prevention
72ft uses your data to ensure the security of the platform and all users, and to detect and prevent fraudulent activity. This includes monitoring unusual betting patterns, identifying multiple accounts, flagging suspicious transactions, and complying with anti-money laundering laws. We use advanced fraud detection systems and machine learning algorithms to analyze risk.
3.3 Communications and marketing
Subject to your consent, we use your information to keep you informed about important account updates, promotional offers, new games, and features. You can unsubscribe from marketing communications at any time via account settings or by clicking the unsubscribe link in emails. Transactional and service-related communications are essential and cannot be opted out of.
| Purpose of data use |
Legal basis |
Opt-out possible |
| Account management |
Contract performance |
No |
| Identity verification |
Legal obligations |
No |
| Fraud prevention |
Legitimate interest |
No |
| Marketing emails |
Consent |
Yes |
| Profile enhancement |
Legitimate interest |
Yes |
| Transaction notifications |
Contract performance |
No |
4. Who we share information with
72ft respects your privacy and never sells your personal information. However, we may share your data with certain trusted third parties to provide our services and fulfill legal obligations.
4.1 Service providers and partners
- Payment processor: We work with third-party payment service providers to process deposit and withdrawal transactions, with whom we must share your financial information.
- Game providers: 72ft partners with various software providers to offer games, and they may access your gaming activity data.
- Identity verification services: We use specialized KYC services to verify your identity and documents.
- Cloud storage providers: We use secure cloud services to store your data safely.
- Customer Support Tools: Live chat and ticketing system providers who need access to your communications.
4.2 Legal and Regulatory Authorities
72ft may disclose your information when necessary to comply with legal obligations and protect public interest. This includes gaming regulators, law enforcement agencies, tax authorities and anti-money laundering agencies. We only disclose information when legally obligated or when we receive a legitimate legal request.
Third-Party Liability
72ft ensures that all our third-party partners comply with strict data protection standards and have signed data processing agreements with us. They can only process your data according to our instructions and for specified purposes, and cannot use it for their own purposes. We regularly audit our partners to verify their compliance.
5. Data security measures
72ft takes the security of your personal information very seriously and implements industry-leading technology and processes to protect your data from unauthorized access, disclosure, alteration or destruction.
5.1 Technical Security
- SSL/TLS encryption: 72ft protects all data transmissions with 256-bit SSL encryption which is banking standard and ensures your data is secure in transit.
- Data Encryption: Sensitive personal information and financial data are stored encrypted in our databases using strong encryption algorithms.
- Firewall and Network Security: Our servers and networks are protected with multi-layer firewalls, intrusion detection systems, and DDoS protection.
- Secure Authentication: We enforce strong password policies and offer two-factor authentication for additional security.
- Regular security audits: 72ft regularly undergoes security audits and penetration testing by independent third parties to identify and fix vulnerabilities.
5.2 Organizational Security
In addition to technical measures, 72ft implements strict organizational policies and processes to ensure data security. All our staff receive data protection training and are bound by confidentiality agreements. Data access is restricted on a need-to-know basis and all access is logged and monitored. We have a dedicated Data Protection Officer who oversees compliance.
6. Cookies and Tracking Technology
72ft uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze platform usage. Cookies are small text files stored on your device when you visit our website.
6.1 Types of cookies
- Essential cookies: These cookies are essential for the 72ft platform to function and cannot be disabled. They enable your login status, session management and security features.
- Functional cookies: These cookies remember your preferences and choices such as language selection, bet settings, and help provide an enhanced experience on subsequent visits.
- Performance Cookies: These cookies collect information about how our website is used, such as which pages are visited most and which errors occur, which helps us improve our service.
- Targeting cookies: Subject to your consent, these cookies are used to display relevant advertisements and promotions based on your interests.
6.2 Managing cookies
You can control and delete cookies from your browser settings. However, disabling essential cookies may prevent some features of 72ft from working properly. You can customize cookie preferences in account settings and change your choices at any time.
7. Your data rights
72ft acknowledges and respects that you have certain rights regarding your personal data. We ensure you can easily exercise these rights.
👁️
Right to access
You have the right to know what data 72ft holds about you and to request a copy of that data.
✏️
Right to rectification
You may request correction of any incorrect or incomplete personal information.
🗑️
Right to Deletion
In certain circumstances, you may request deletion of your personal data.
⛔
Right to object
You can object to the processing of your data for specific purposes such as direct marketing.
📦
Data portability
You have the right to receive your data in a structured format and transfer it to another service.
⏸️
Right to restriction
You may request restriction of your data processing in certain circumstances.
To exercise these rights, contact 72ft customer support or submit a request from your account settings. We typically process requests within 30 days. In some cases we may limit your rights if there are legal obligations or legitimate interests, but we will always inform you of the reason.
8. Data retention and deletion
72ft only retains your personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Our data retention policy complies with regulatory requirements and protects your privacy rights.
8.1 Retention period
- Active account: As long as your 72ft account remains active, we retain your data to provide services and fulfill legal obligations.
- Inactive account: If your account remains inactive for 3 years, we will send you a notification and offer the option to delete your data.
- Transaction records: Financial transaction records are retained for a minimum of 7 years in accordance with the law for anti-money laundering and tax purposes.
- Communication records: Customer support and complaint records are retained for 5 years for dispute resolution and service improvement.
8.2 Account Closure and Data Deletion
If you decide to close your 72ft account, you can request it by contacting customer support. After account closure, we will delete your personal data except what is legally required to be retained. Some data we are obliged to keep, such as transaction records for fraud prevention and regulatory compliance. Before closing your account, make sure you have withdrawn all your winnings and there are no pending transactions.
Play securely at 72ft
Your privacy and security are our top priority. We are committed to protecting your personal information and operating transparently. Join the trusted 72ft platform.
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Frequently Asked Questions
Yes, 72ft is a fully licensed and regulated online gaming operator, and you can play here with confidence. We hold an international gaming license from the Curacao eGaming Authority, a respected regulatory body that oversees online casinos and betting sites. This license ensures that 72ft adheres to strict regulatory standards including fair gaming, data protection, responsible gambling policies, and financial transparency. All our games are certified by eCOGRA and tested for Random Number Generator integrity by iTech Labs, proving that game outcomes are completely random with no manipulation. 72ft complies with PCI DSS Level 1 payment security standards, the highest security certification in the credit card industry. Your personal and financial data is protected with 256-bit SSL encryption, the same used by banks. We conduct regular independent security audits and our systems are penetration tested to identify vulnerabilities. 72ft has been operating since 2021 and has earned the trust of thousands of satisfied players in Bangladesh who regularly play on our platform and safely withdraw their winnings. We believe in transparency and accountability, and our licensing information and certifications are displayed in our website footer for anyone to verify. Our terms and conditions and privacy policy are clear and straightforward, showing we have nothing to hide. If you want further assurance, you can read 72ft reviews online and see that players praise us for fast payments, fair games, and excellent customer service.
It's possible to update certain information in your 72ft account, but there are some restrictions due to security and regulatory requirements. After logging in, go to the My Account section and open Profile Settings where you'll see various information. Email address, mobile number, and home address can be updated, but you'll need to verify the new information. To add a new phone number, enter the number and you'll receive an OTP verification code which, once entered, will update the number. To change your email, you'll need to click the link sent to the new email. However, your name, date of birth, and nationality used in KYC verification cannot be changed directly because these are core identity elements and by law we must ensure that one person is using only one account. If there's genuinely an error in this information such as a typo or misspelling, you'll need to contact customer support and submit supporting documents. The support team will request copies of your name, national identity card, and birth certificate to verify that the change is legitimate. This process typically takes 2-5 business days as our compliance team reviews manually. For address changes, you'll need to submit a recent utility bill or bank statement showing the new address. Remember that providing correct information when first registering is extremely important because correcting incorrect information later can be complicated and time-consuming, and in some cases your account may be temporarily locked during the verification process.