Frequently Asked Questions

If you've forgotten your 72ft account password, don't worry — it's easy to recover. Go to the 72ft website or mobile app and click on the login page. Below the login form, you'll see a Forgot Password link — click on it. A new page will open asking you to enter your registered email address or mobile number. Enter the correct details and click Submit or Continue. If you used an email, you'll receive a password reset link in your inbox within a few minutes. If you don't see it, check your spam or junk folder. Click the reset link in the email, which will take you to a page where you can set a new password. Create a strong password with at least 8 characters, combining uppercase and lowercase letters, numbers, and special characters. Confirm your new password, save it, and log in with it. If you used your mobile number, you'll receive an SMS code on your registered number. Enter the code to complete verification and set your new password. Reset links are typically valid for 24 hours, so use it promptly. If you no longer have access to your registered email or mobile number, contact 72ft customer support via live chat or email. You may need to verify your identity by providing your full name, date of birth, and details of your last transaction. The support team will guide you through the manual reset process. Once you've successfully changed your password, store it somewhere safe and never share it with anyone.

The minimum bet or stake on 72ft varies depending on the game type and category you're playing in, but we offer affordable limits so players of all budgets can join in. For Sports Betting, the minimum bet typically starts at ৳50 for a single bet. This means you can place a bet on any football match, cricket match, or other sports event for as little as ৳50. This limit applies to both pre-match and live in-play betting. Some special markets or high-odds bets may require a minimum of ৳100, but ৳50 is sufficient in most cases. Minimum bets on slot games can be even lower — some games allow spins from as little as ৳1 to ৳10. On popular slots like Starburst, Lucky Halloween, Galactic Gems, and Turbo Game, you can bet as little as ৳5 to ৳10 per spin — ideal for new players on a smaller budget. Live Casino games have varying table limits, but we offer low-limit tables where the minimum bet starts at ৳100. For example, in live baccarat, roulette, and blackjack, you can bet from ৳100. Some VIP tables may have a minimum of ৳500 or ৳1,000, but those are intended for high rollers. For specialty games like Casino Hold'em Live and Live Jumbo 7 Baccarat, the minimum bet is typically ৳100 to ৳200. Note that the minimum first deposit on 72ft is ৳500, but once you've deposited, you're free to place bets as small or as large as you prefer. We recommend new players start with smaller bets and gradually increase them as they build confidence and experience. 72ft promotes responsible gaming and wants to ensure you always play within your budget.

72ft offers Bangladeshi players multiple convenient and secure payment methods that are widely used and trusted across the country. The most popular options are Mobile Financial Services, which provide fast and easy transactions. bKash Bangladesh's largest mobile payment platform and the most widely used method on 72ft. You can deposit directly from your bKash account and withdraw your winnings with ease. Transactions are typically instant with no extra fees. Nagad Another fast-growing mobile payment service that 72ft fully supports. Deposits and withdrawals via Nagad are quick and reliable, and many players prefer it for its low fee structure. Rocket Dutch-Bangla Bank's mobile banking service and the third most used method on 72ft. Rocket users can easily transfer funds from their account to 72ft and make withdrawals. For all three of these methods, deposits are typically processed within 5–15 minutes and withdrawals are completed in 15 minutes to 1 hour. Bank Transfer Another secure option that lets you transfer funds directly from your bank account to 72ft. We support nearly all major banks in Bangladesh, including Dutch-Bangla Bank, Brac Bank, City Bank, Islami Bank, Sonali Bank, and many more. Bank transfer deposits can take 24–48 hours to process, and withdrawals follow the same timeline. Some players prefer bank transfers for larger transactions due to the added traceability and record-keeping. 72ft also supports international payment methods such as Visa, Mastercard, and select e-wallets, though most Bangladeshi players opt for local methods for their convenience and speed. The minimum deposit across all payment methods is ৳500, while the maximum limit depends on your account status and verification level. For withdrawals, the minimum is ৳1,000 and the daily maximum is ৳50,000. To add your preferred payment method, go to the Cashier or Payment Methods section of your account and save your details.

Yes, 72ft requires a KYC process to comply with international anti-money laundering regulations and responsible gaming policies. KYC stands for Know Your Customer — a verification process that confirms your identity and address. It's an important safeguard for both you and the platform, and helps prevent fraud. To complete KYC at 72ft, you will need to provide the following documents. First Identity Document For verification, you'll need to submit one of the following documents: National ID (NID) card — front and back scan or photo, passport biodata page, or driving licence — copies of both sides. Make sure the document is valid and not expired, and that the image is clear enough for all details to be readable. Secondly Proof of Address you will need to provide a document issued within the last 3 months, such as: a utility bill (electricity, gas, or water), a bank statement clearly showing your name and address, or a government tax return document. Thirdly, in some cases Payment Proof You may also need to provide a screenshot of your bank account or mobile wallet to confirm ownership. To start the KYC process, log in to your 72ft account and go to Account Settings or the Profile section. Click the Verification or KYC tab and fill in the upload form. Upload clear photos or scans of your documents and submit them. The 72ft verification team will review your documents, which typically takes 24–72 hours. You will receive updates via account Notifications or email. Once KYC is approved, you will have access to unlimited deposits and withdrawals. If your documents are rejected, you will be informed of the reason and can resubmit the correct ones. Keep in mind that KYC must be completed before your first withdrawal, but you can continue to deposit and play while verification is pending.

72ft offers 3,000+ slot games spanning a wide variety of themes, features, and styles. We partner with the world's leading game providers — including Pragmatic Play, NetEnt, Microgaming, Play'n GO, Evolution Gaming, and many more — all delivering high-quality, fair gameplay. Slot games are organized into several categories. Classic Slots Traditional fruit machine-style games that typically offer 3 reels and simple gameplay. These games have a nostalgic feel and are ideal for new players who prefer to keep things straightforward. Examples include Fruit Shop and Mega Joker. Video Slots The most popular category, featuring 5 reels and multiple paylines — typically between 10 and 100+. These games include special symbols like Wilds and Scatters, free spins, bonus rounds, and multipliers. Popular titles include Starburst, Book of Dead, and Gonzo's Quest. Megaways Slots A revolutionary mechanic where each spin displays a different number of symbols on the reels, creating hundreds of thousands of ways to win. These games tend to be highly volatile and can deliver massive payouts. Popular examples include Bonanza and Extra Chilli. Jackpot Slots or progressive jackpot games featuring a growing prize pool funded by a portion of every bet. These jackpots can reach into the millions of BDT and any player can win on any spin. Popular titles include Mega Moolah, Divine Fortune, and Mega Fortune. Branded Slots Inspired by popular movies, TV shows, and celebrities. These games feature original soundtracks, video clips, and iconic characters. Examples include Jurassic Park, Game of Thrones, and Vikings. Cluster Pays Slots Rather than traditional paylines, wins are formed by creating clusters or groups of matching symbols. These games typically feature cascading reels, where winning symbols disappear and new ones drop in, triggering chain reactions. Popular examples include Reactoonz and Jammin' Jars. At 72ft, you can try any slot in demo mode for free before wagering real money — perfect for learning the game and testing strategies. Each slot displays its RTP (Return to Player) percentage, indicating how much the game pays back over the long run, typically ranging from 94% to 98%. New slots are added every week, so there's always something fresh to explore.

New players at 72ft are treated to a generous welcome bonus that gets your gaming journey off to a great start. The current offer on your first deposit is 100% match bonus up to ৳20,000 This means if you deposit ৳20,000, you'll receive an extra ৳20,000 in bonus funds and start playing with a total of ৳40,000. To claim the welcome bonus, you first need to register a new account on 72ft. Fill in the registration form with your correct details and complete email or mobile verification. Once your account is active, log in and go to the Cashier or Deposit section. When making your first deposit, make sure the Welcome Bonus option is selected, or enter a bonus code if required. Some promotions include a bonus code, which you'll find on the Promotions page or in your registration email. Deposit at least ৳500 using your preferred payment method — that's the minimum qualifying amount for the welcome bonus. Once the deposit is confirmed, the bonus will be credited to your account automatically. You'll see two separate sections in your balance: real money balance and bonus balance. Before you can use the bonus, you'll need to meet the wagering requirements, which are typically 35x to 40x the bonus amount. For example, if you receive a ৳10,000 bonus and the wagering requirement is 35x, you'll need to place ৳3,50,000 worth of bets before you can withdraw. Not all games contribute equally to wagering. Slots typically contribute 100%, table games 10%–20%, and some games may be excluded entirely. Bonuses are generally valid for 30 days, and wagering must be completed within that period. In addition to the welcome bonus, 72ft may also offer free spins on selected slot games. These free spins will be credited to your account automatically and activated once you open the relevant game. Always read the bonus terms and conditions carefully before claiming — these can be found on the Promotions page or in the bonus details. If you have any questions about bonuses, contact customer support and they'll walk you through the process.